WeSavve AI Calling

Latest calls

Saves apply to the next call. No restart needed.

Identity

Display name

Language

Default agent for inbound calls

Opening line (use {{lead_name}} for the customer's name) Persona and call flow Guardrails (do-not-say rules, escalation) Knowledge base documents (PDF, Word, TXT, CSV, MD)

Uploaded files are read, cleaned and added below the text you type. Brochures, price lists, FAQs and process documents work best. Scanned image-only PDFs are not read; paste their text instead.

Knowledge base (only facts the agent may state; uploaded documents appear below the marker) Fields to capture after the call (JSON list of {key,label})

Actions the agent may take

Email wrapper (optional, {{body}} = what the agent wrote, {{name}} = customer) WhatsApp template name (Meta-approved; required for outbound)

Voice

Voice engine

Voice

Speaking speed

1.15

Emotion (Cartesia only)

Brains

Speech-to-text

LLM provider

LLM model Creativity (temperature)

0.40

Predict answers while the caller is still talking

Turn-taking and interruptions

Wait after the caller stops before answering (s)

0.20

Max wait when the caller pauses mid-sentence (s)

1.00

Caller may interrupt Ignore interruptions shorter than (s)

0.40

Ignore interruptions with fewer words than

2

Max call length (s)

Record calls

1. Upload leads

CSV with a header row. Needs a phone column (phone / mobile / number); name, email, city are picked up if present; every other column is given to the agent as context.

Download the sample CSV and fill it in the same format. Required: phone. Optional: name, email, city, project, budget, source, notes; any extra column is passed to the agent as context. Phone can be 10 digits, with +91, or with a leading 0.

List name CSV file

Lead lists

2. Create a campaign

Campaign name

Agent

Lead list

Purpose (shown to the agent as context)

Call from

Call until

Parallel calls

Max attempts per lead

Retry after (minutes)

Days

The dialer only calls inside your window and never outside 09:00 to 21:00 IST. Numbers are not scrubbed against DND yet; upload consented leads only.

Campaigns

Calls

When	Agent	Campaign	Phone	Status	Dur	Latency	Disposition	Summary

Contacts (CRM)

Phone	Name	Email	Stage	Last call	Disposition	Calls	Follow-up	WhatsApp	Summary

Availability the agent may book into

Slot length (min)

Day starts

Day ends

Days (1=Mon … 7=Sun)

Bookings per slot

Book up to (days ahead)

Location / meeting link told to the customer Meeting titleInternal attendees on every invite (comma separated)Notify these emails on every booking (comma separated)

Add a booking manually

Phone

Name

When (IST)

Title

Next 14 days

Upcoming bookings

Send an email

ToSubjectMessage

Send a WhatsApp

Needs the WhatsApp Business phone id and token in Settings. Outbound messages must use a Meta-approved template.

To (phone)Template nameTemplate parameters (comma separated)

Sent by the agent and by you

When	Channel	To	Subject / template	Status

Organisation

Company name Brand the agents represent (used in templates) Email sender name (mails go from noreply@wesavve.com) Reply-to address for customer emails Send customer emails from (domain must be verified)

Or send via your Gmail / Workspace mailbox (address)

App password for that mailbox

Booking hand-off (Google Calendar / Meet / Sheet via your workflow)

When set, every booking the agent makes is posted here after the call, with the summary, recording and transcript links. Leave empty to use the built-in calendar and email only.

Webhook URL

Auth header name

Auth header value

Outbound calls go out from

WhatsApp Business (Meta Cloud API)

Phone number idPermanent access tokenTemplate language code

Team logins

Clients and usage

Every organisation on the platform. Minutes are billable talk time; cost is an estimate at ₹3 per minute of platform cost.

Client	Users	Agents	Calls (month / total)	Answered	Minutes (month / total)	Est. cost (month)	Bookings	Messages	Running	Last call

WeSavve AI Calling

Latest calls

Choose a template

Identity

Actions the agent may take

Voice

Brains

Turn-taking and interruptions

1. Upload leads

Lead lists

2. Create a campaign

Campaigns

Calls

Contacts (CRM)

Availability the agent may book into

Add a booking manually

Next 14 days

Upcoming bookings

Send an email

Send a WhatsApp

Sent by the agent and by you

Organisation

Booking hand-off (Google Calendar / Meet / Sheet via your workflow)

WhatsApp Business (Meta Cloud API)

Team logins

Client organisations (platform admin)

Clients and usage

New client